Narwal Freo 20 Robot Vacuum & Mop
Heated track mopping. Hot-water hygiene.
VAT included, free shipping
30-Day Risk-Free Trial | Shop with Confidence
Enjoy a 30-day trial starting from the day your package is delivered! If you are not completely satisfied with your Narwal product during this period, you can return it at any time.
Quality Issues: We cover all return shipping fees and provide a full refund.
Non-Quality Issues: Return shipping costs are paid by the customer.
For complete details, feel free to check our [Return Policy].
2-3-Year Warranty | Shop with Peace of Mind
Spain/Portugal: 3-Year Coverage
Other EU Countries: 2-Year Coverage
Shipping & Delivery Information
1. Shipping Destinations
Spain, Netherlands, Belgium, Poland, Greece, Romania, Luxembourg, Slovakia, Estonia, Portugal, Lithuania, Bulgaria, Latvia, Croatia
2. Shipping Rates & Delivery Time
- Free Shipping: On orders over €30
- Standard Shipping (€8): On orders €30 or less
- Processing Time: 1–3 business days
- Shipping Time: 5–7 business days
- Carriers: UPS / FedEx
【Learn more]
Contact us
support.eu@global.narwal.com
Business Hours：
(Central European Time, CEST)
Monday – Sunday: 9:00 AM – 5:00 PM
Closed on public holidays.
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Narwal Freo 20 Robot Vacuum & Mop
Final price
VAT included, free shipping
FlowWash Mopping System
Why does Track Mop take mopping to the next level? Why does Track Mop take mopping to the next level?
Featuring a Track Mop, Freo 20 continuously rinses the mop with fresh water during cleaning, helping remove dirt while maintaining a cleaner mop surface. 140°F hot water helps loosen tough stains for a deeper clean across a variety of floor surfaces. Featuring a Track Mop, Freo 20 continuously rinses the mop with fresh water during cleaning, helping remove dirt while maintaining a cleaner mop surface. 140°F hot water helps loosen tough stains for a deeper clean across a variety of floor surfaces.
Wider coverage, heated water flow, and steady downward pressure. Wider coverage, heated water flow, and steady downward pressure.
*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.
FlowWash real-time self-cleaning rolling track mop system FlowWash real-time self-cleaning rolling track mop system
Uses continuous fresh-water flow to rinse the larger track mop in real time, removing dirt while the mop continuously cleans itself. Uses continuous fresh-water flow to rinse the larger track mop in real time, removing dirt while the mop continuously cleans itself.
Reaches every corner. Cleans closer to edges. Reaches every corner. Cleans closer to edges.
The auto-reversing side brush reaches hard-to-clean corners, while the extending mop cleans along edges for improved coverage from corners to toe-kicks. The auto-reversing side brush reaches hard-to-clean corners, while the extending mop cleans along edges for improved coverage from corners to toe-kicks.
*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.
Detects the mess. Adapts the clean. Detects the mess. Adapts the clean.
AI Dirt Detection–Particle AI Dirt Detection–Particle
AI Dirt Detection–Liquid AI Dirt Detection–Liquid
TwinAI Dodge™ Obstacle Avoidance
Human-like vision. AI-powered decisions. Human-like vision. AI-powered decisions.
Dual 1080p RGB cameras and an AI chip understand your home environment, enabling precise navigation and obstacle detection as small as 0.2 in—even in complex floor plans. Dual 1080p RGB cameras and an AI chip understand your home environment, enabling precise navigation and obstacle detection as small as 0.2 in—even in complex floor plans.
*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.
Advanced vision. Effortless navigation. Advanced vision. Effortless navigation.
Freo 20 detects and navigates around challenging obstacles, from low-profile items to transparent objects, for smoother cleaning across different home environments. Freo 20 detects and navigates around challenging obstacles, from low-profile items to transparent objects, for smoother cleaning across different home environments.
Smart cleaning that works around your pets. Smart cleaning that works around your pets.
Quiet cleaning for peaceful moments. Quiet cleaning for peaceful moments.
Picks up large debris. Adapts to every surface.
Picks up large debris. Adapts to every surface.
31,000 Pa* Suction Power extracts deep-seated dirt and hair from floors and carpets. Aerodynamic roller brush and active-reversing side brush deliver proven tangle-free cleaning for long hair and pet fur. 31,000 Pa* Suction Power extracts deep-seated dirt and hair from floors and carpets. Aerodynamic roller brush and active-reversing side brush deliver proven tangle-free cleaning for long hair and pet fur.
*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.
Powerful on hair. Free from tangles. Powerful on hair. Free from tangles.
DualFlow guides hair into the dustbin and helps release wrapped strands, reducing the need for frequent brush maintenance. DualFlow guides hair into the dustbin and helps release wrapped strands, reducing the need for frequent brush maintenance.
*Data provided by lab testing. Actual results may vary depending on conditions. *Data provided by lab testing. Actual results may vary depending on conditions.
Cleans across every height challenge. Cleans across every height challenge.
Up to 1.57 in threshold crossing Up to 1.57 in threshold crossing
3.74 in low-profile reach 3.74 in low-profile reach
Smarter cleaning. Less hands-on.
Smarter cleaning.
Less hands-on.
More cleaning from the same 30-minute recharge. More cleaning from the same 30-minute recharge.
Narwal Freo Mind 4.0 Narwal Freo Mind 4.0
Say “Hey Nawa” Say “Hey Nawa”
Always fresh. Never a chore. Always fresh. Never a chore.
mop washing 212°F Hot Water Mop Washing
*Actual performance depends on the home environment. *Actual performance depends on the home environment.
Precision Narwal App Control Precision Narwal App Control
Pet Care Mode
Product Dimensions Product Dimensions
Freo 20 Freo 20
Robot Robot
(351.2 × 363.5 × 95 mm) 13.8 × 14.3 × 3.7 in
(351.2 × 363.5 × 95 mm)
Base Station Base Station
(431 × 402 × 461 mm) 17.0 × 15.8 × 18.1 in
(431 × 402 × 461 mm)
What’s in the Box What’s in the Box
Rolling Track Mop Rolling Track Mop
Roller Brush Roller Brush
Side brush Side brush
Filter Filter
Dust Bag Dust Bag
Detergent Detergent
Power Cord Power Cord
Scale inhibitor Scale inhibitor
I've only had it for a short time, but my first impression has been very positive.
The setup was straightforward, and the robot has a very premium look. One of the first things I noticed was how quiet it is compared to my previous robot vacuum. It also moves a bit more deliberately, which makes it feel like it's cleaning more thoroughly instead of rushing through the house.
The setup was straightforward, and the robot has a very premium look. One of the first things I noticed was how quiet it is compared to my previous robot vacuum. It also moves a bit more deliberately, which makes it feel like it's cleaning more thoroughly instead of rushing through the house.
Overall, these are relatively minor issues, and I'm hoping they'll improve with future updates. Based on my first few days, I'm very happy with the robot. It feels well built, runs quietly, and offers a lot of thoughtful features. I'll continue testing it on both hard floors and carpets, but so far it's been a great experience.
I had been thinking about purchasing a robot vacuum with a mopping function for quite a while. I have owned a robot vacuum for over five years, so I had a pretty good idea of what features I was looking for. I wanted something that not only looked nice but was also powerful and functional. In particular, I wanted a vacuum that operated quietly, could detect and gently move away from objects (my indoor flower pots were knocked over quite a few times by my previous robot vacuum), prevented hair from getting tangled around the brush, and had a good mopping system.
After doing some research online, reading product descriptions, and watching product videos, I finally decided to purchase the Narwal Freo 20. So far, I have been very impressed with it. Here are some of the features I like most:
1. Nice design. The streamlined design looks modern and blends nicely with the furniture in my home.
2. Very quiet. The noise level is low while vacuuming or mopping.
3. No hair tangling. So far, I haven’t noticed hair tangled around the brush.
4. Impressive mopping system. After it finishes mopping, the mop pads are clean and dry, and I’m also impressed by the small volume of wastewater it generated.
5. Gentle obstacle avoidance. My indoor flower pots have not been knocked over.
6. Customizable cleaning. The mobile app makes it very easy to customize and assign cleaning tasks.
Overall, I’m very happy with my purchase so far. It has the combination of attractive design , quiet operation, and practical features that I was looking for. Images and videos are attached.
First of all, I really love how this robot looks. I’m honestly pretty picky about the way my appliances look, so that was important to me. This one looks so much better than the robot vacuum I had before, and I especially love the little engraved details on top. It looks really nice sitting in the house and is just really pleasing to look at.
I was also really impressed with how well everything was packaged. There were so many layers of protection inside and outside the box, so everything arrived in perfect condition. I definitely didn’t have to worry about it getting damaged during shipping.
I really like the mopping design too. Instead of the two round mop pads that my old robot had, this one has one long mop pad underneath. I feel like it covers more of the floor and does a much better job of mopping.
I have really long hair and shed quite a bit, so I pay a lot of attention to how well a robot handles hair. This one picks up my hair really well in just one pass, so I don’t have to keep going over the same area. It’s also surprisingly quiet while it’s cleaning, and even when it goes back to the base station to clean itself, it’s not very loud.
Another thing I really love is how well it handles obstacles and gets itself unstuck. There are a lot of table and chair legs underneath our dining table, and my old robot would always get stuck under there for a long time. We’d usually have to go over and get it out ourselves. But with this one, it can get underneath the table and then quickly figure out how to get back out on its own. We barely have to help it at all.
Overall, I really feel like this robot has helped my whole family save a lot of time and effort. With my old one, I was always checking to see if it got stuck somewhere or missed a spot. With this one, I can pretty much just let it do its thing. It really feels like we’ve finally been able to completely take our hands off the cleaning, which is honestly the best part.
Fantastic robot!